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Trading Operations Support Engineer

We're changing the way Wall Street moves money

MarketFactory provides mission-critical software that powers the largest market in the world, foreign exchange. Top financial institutions globally rely on MarketFactory 24x7 to process transactions in microseconds that keep financial markets liquid.

The Role

Trading operations engineers will have strong technical abilities and have a software development background with a passion for operations and drive to automate. Technical ownership of issues and ability to handle high pressure situations is mandatory as you will be called upon to troubleshoot and remediate production impacting incidents in real time.

Work every day with the smartest quants, traders and developers at top banks, hedge funds and asset managers -- our clients.

Responsibilities:

  • Frontline break/fix support for production and test trading application environments
  • Take action on infrastructure, system and network alerts and remediate production issues
  • Monitoring of infrastructure, systems and application availability and performance
  • Deployment of applications to production, stage, and test environments
  • Continuous improvement of system and application monitoring and automation
  • Build, configure and maintain application environments
  • Inform management on the progress of incidents impacting production
  • Contribute to our knowledge base management methodology

Must-haves:

  • Experience with Linux/Unix and SQL
  • 3-10 years' application support experience of large-scale systems and architectures
  • Knowledge of Trading Systems connectivity, including FIX engines and market data protocols
  • Application support and administration experience
  • You work cross-functionally to quickly resolve issues between clients, support, and development
  • Experience with infrastructure and system monitoring tools, such as Nagios, Data dog and Centreon
  • Good understanding of core networking infrastructure concepts, including TCP/IP, LAN/WAN protocols and data-center architecture

Nice-to-haves:

  • Experience of configuring and managing low-latency, high-availability trading systems
  • Experience in how to automate tasks
  • Experience of the following; Systems Infrastructure, Linux troubleshooting, BGP, PPTP, MySQL, Python, Bash, Atlassian (Jira, Bamboo, Confluence, Service Desk)
  • Fintech, trading, or financial services experience
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